8k80's Privacy Policy — Your Data, Your Rights

8k80 may collect the following types of information in order to provide its services properly. This collection is always based on your consent and limited to specific purposes.

1.1 Registration Information

When you create an account on 8k80, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form — never in plain text)
• Preferred currency and language settings

1.2 Identity Verification Information

In certain situations, such as large withdrawal requests, we may ask for additional information to verify your identity:

• Copy of national ID card or passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of the payment method

This information is used solely for identity verification purposes and is stored securely.

1.3 Transaction Information

A record of every deposit and withdrawal is automatically saved, including the amount, date, time, and method used (bKash, Nagad, Rocket, or Upay). These records ensure the security and balance accuracy of your account.

1.4 Technical Information

Our system automatically logs the following technical information:

• IP address and device information
• Browser type and version
• Session duration and usage patterns
• Cookie and local storage data

This information is used to ensure security, prevent fraud, and improve platform performance.

8k80 uses your information only for lawful and specific purposes. Each use case is clearly described below:

2.1 Account Management

Information is used to create, verify, and manage your account. This includes login security, balance tracking, and storing your gaming history.

2.2 Financial Transaction Processing

Your information is used to process deposit and withdrawal requests accurately and to connect with payment systems. Secure transactions are ensured through Bangladesh's mobile banking methods bKash, Nagad, Rocket, and Upay.

2.3 Customer Support

Our 24/7 support team may view your account-related information to resolve your issues. This is essential to providing fast and effective assistance.

2.4 Security and Fraud Prevention

Technical and behavioral data is analyzed to identify suspicious activity, prevent misuse through multiple accounts, and protect the platform from bonus fraud.

2.5 Legal Compliance

It is legally required to retain certain records for a set period in order to comply with applicable laws and regulations. Storing data in these cases is not at our discretion.

2.6 Service Improvement

Aggregate (non-personal) data is analyzed to improve the platform experience, add new games and features, and understand user preferences.

8k80 never sells your personal information. However, limited information may be shared with trusted third parties in specific circumstances.

3.1 Payment Processors

Necessary transaction information is shared with bKash, Nagad, Rocket, and Upay to complete deposit and withdrawal processes. This information falls under the respective payment service's own privacy policy.

3.2 Technology Service Providers

We use the services of various technology partners to operate the platform, such as server hosting, cybersecurity, and analytics tools. These partners are contractually obligated to protect data.

3.3 Game Software Providers

Our game providers — including Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft — may receive minimal session information to operate their games. This information is used solely to ensure game fairness and functionality.

3.4 Legal Requirements

Information may be disclosed to relevant authorities in response to court orders, government directives, or legal obligations. In such situations, we will try to notify you as much as possible, though this may not always be feasible for legal reasons.

3.5 What We Never Do

• Sell your information to advertisers or marketing companies
• Share your gaming behavior with social media platforms
• Transfer your information to unauthorized third parties

8k80 has adopted industry-standard technical and administrative measures to protect your information. Our commitment to being a safe and reliable platform is demonstrated in practice, not just in words.

4.1 Encryption

All communication between your browser and our servers is protected by SSL/TLS encryption. As a result, your login details, financial information, and personal data remain secure during transmission.

4.2 Access Controls

Only authorized staff can access your information, and only within the limits necessary for their work. All access is logged and reviewed regularly.

4.3 Password Security

Your password is stored using a strong hashing algorithm. No staff member can view your password, and you will never be asked for your password over the phone or by email.

4.4 Regular Security Assessments

Our systems undergo regular security testing. Any newly identified vulnerabilities are addressed promptly.

We do not store your information indefinitely. Specific retention periods apply to different types of data:

• Active account data: Retained for as long as the account remains active.
• Transaction records: Financial transaction records are kept for a defined period in accordance with legal requirements.
• Identity verification documents: Retained for a set period after verification is complete.
• Log files and technical data: Generally deleted within 90 days.
• Closed accounts: After an account is closed, some data may be retained for a defined period to meet legal obligations.

After the specified retention period, data is securely deleted or anonymized.

You have certain important rights over your own information. 8k80 respects these rights.

6.1 Right to Access

You can find out at any time what information we hold about you. To do so, send a request to [email protected].

6.2 Right to Correction

If any of your information is incorrect or incomplete, you may request that it be corrected. Some information can be updated directly in your account settings; for others, you will need to contact support.

6.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some data may need to be retained due to legal obligations or ongoing disputes.

6.4 Right to Object to Processing

You may object to your information being used for marketing purposes. Contact support to opt out of such communications.

6.5 Right to File a Complaint

If you believe your data privacy has been violated, you may first notify our support team. If the matter is not resolved to your satisfaction, you have the right to file a complaint with the relevant authority.

8k80 uses cookies and similar technologies to provide a smooth and personalized experience.

7.1 Essential Cookies

These cookies are necessary for maintaining login sessions, security verification, and saving language preferences. Disabling them will affect the core functionality of the site.

7.2 Functional Cookies

These cookies are used to remember your preferences, games played, and interface settings, so you do not have to set them up again each time.

7.3 Analytics Cookies

These collect aggregate data to understand how different parts of the platform are being used. Personally identifiable information is not included in this analysis.

You can manage cookies through your browser settings, but disabling essential cookies may limit the functionality of the site.

8k80 is intended only for those aged 21 and above. We never knowingly collect information from minors.

Age is verified at the time of account creation. If evidence is found that a user is under 21, that account will be immediately suspended and the associated data will be deleted.

If you find out that your child or someone you know has inappropriately accessed our platform, please notify us immediately at [email protected].

We may update this Privacy Policy from time to time. For any significant changes, we will:

• Update the "Last Updated" date at the top of the Policy
• Notify you of the changes via your registered email
• Display a notice when you log in to the platform

Continued use of the platform after changes are made will be considered your acceptance of the new Policy. If you do not agree, you have the right to request that your account be closed.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team:

• Email: [email protected]
• Live Chat: 24/7 direct support
• Language: Support is available in Bengali and English

For information-related requests, you may be required to verify your identity, as we want to ensure that information is provided to the right person.